Case Study

Jarden Vets

The client

Jarden Vets is the only independent veterinary practice in Olney, offering a warm, personal alternative to large corporate chains. As a brand-new surgery with no brand identity or marketing in place, they needed support from the ground up to launch successfully, build trust, and attract new companions through the door from day one.

The client

The challenge

Jarden Vets was entering a competitive market as they are not the only vets in town or surounding area. To succeed, they needed to show clearly what makes them different: independence, genuine compassion, transparent pricing, and a community-first approach. The goal was to build strong visibility in Olney and surrounding towns and villages, secure a high volume of pre-registrations before launch, and keep that momentum going once open.

What we did

We partnered closely with Jarden Vets from the very beginning, shaping their presence and ensuring every touchpoint reflected their values. This included:

Marketing Strategy
Brand development
Website
Social media management
Ad campaigns for print
Creative content

PR
Email Marketing
Photography & video
Poster design
Event Support

We continue to work closely with the Jarden team each week, maintaining strong visibility and driving new client growth.

The results

Jarden Vets launched in a brand-new town with zero awareness, and rapidly built a loyal community before doors even opened. With smart strategy, scroll stopping creative, and consistent messaging across social, email and local channels, they saw immediate demand, fantastic feedback, and a highly engaged audience ready to become long-term clients.

A fast-tracked client base

80+ registrations in the first week of marketing
200 registrations before the official Open Day
Around 300 registrations within the first 6 weeks, many of whom are multi-companion households
Strong early uptake of the Wellbeing Plan

Outstanding client feedback

Dozens of glowing reviews praising the calm clinic atmosphere, fair pricing, and genuinely caring team, delivering exactly what the brand promises.

Powerful digital reach & engagement

Despite being brand new, their social presence is already driving significant awareness and community support:

19,320+ post interactions across Facebook & Instagram
256,380+ impressions from just 63 posts
Nearly 450 highly-local, highly-engaged followers within the first few months

These early results show strong relevance, strong message-market fit, and a community that truly cares.

Karen and Peter have been excellent to work with right from the start of my project. They quickly understood the vision of my website and marketing ideas and have continued to deliver content fitting with my ethos. Nothing has been too much trouble and they are always quick to reply to my emails.

Steve Murphy
Founder of Jarden Vets