Working with a creative or marketing agency should feel exciting, not stressful. But to get the most value out of your agency, and avoid confusion, delays or extra costs, it all starts with one thing: a good brief.

Think of a brief like a recipe. If it’s clear and easy to follow, your agency can deliver exactly what you want (and maybe even better). If it’s vague or missing key ingredients, you’re likely to end up with something undercooked, off-brand, or totally different from what you had in mind.

So, what does a good brief look like?

1. Start with the big picture

Before diving into details, explain what your business does and what this project is about. Are you launching a new product? Refreshing your brand? Trying to get more leads?

Example: “We’re a sustainable skincare brand launching a new range of moisturisers, and we need a digital campaign to raise awareness and drive online sales.”

2. Be clear about your goal

What does success look like? Is it more sales? More followers? Better brand recognition?

Example: “We want to reach eco-conscious women aged 25–40 and get 500 new customers in the first month.”

3. Know your audience

Who are you talking to? The more your agency understands your audience, the better they can tailor the message and design.

Example: “Our target audience cares about natural ingredients, minimalist design, and ethical values. They shop online and follow beauty influencers on Instagram.”

4. Outline the deliverables

List what you need. Is it a landing page, social media ads, a video? Be specific.

Example:

• 1x landing page
• 3x Instagram ad designs
• 1x 30-second video (for use on Instagram and TikTok)

5. Include any must-haves (or must-nots)

Do you have brand guidelines? A tone of voice? Colours to avoid? Let your agency know upfront to avoid wasted work.

Example: “We must use our brand colours (see attached guide), and avoid using stock images, everything needs to feel real and personal.”

6. Set a budget and timeline

It’s tempting to skip this, but it helps your agency come back with ideas that are realistic and deliverable.

Example: “Our budget is £3,000 and we’d like to launch the campaign by 1st July, so ideally we need everything finalised by mid-June.”

Why a Good Brief Matters

A good brief saves time, reduces back-and-forth, and helps your agency deliver work that actually moves the needle. It also shows that you’re organised and serious about the project, which makes your agency even more motivated to do a great job.

Even if your brief isn’t perfect, starting with these basics can make a massive difference.

TL;DR: What to Include in Your Brief

1. What the project is and why you’re doing it
2. Your goals
3. Who it’s for
4. What you need
5. Brand or creative guidelines
6. Budget and timeline

Take the time to write a proper brief, and you’ll be amazed how much smoother (and more successful) your projects can be.